Terms And Conditions

1. Introduction

Welcome to PKB Pilates. By accessing or using our services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree, please do not use our services.

2. Services

PKB Pilates offers exercise-based classes and wellness programs. All services are subject to availability, and we reserve the right to modify, suspend, or discontinue any service at any time without prior notice.

3. Booking and Payment

  • All bookings must be made in advance via our online system or approved channels.

  • Payments are required in full at the time of booking unless otherwise specified.

  • Failure to pay on time may result in cancellation of the booking.

4. Refunds, Cancellations, and No-Shows

  • Refunds are at the sole discretion of PKB Pilates and may be granted in exceptional circumstances.

  • Cancellation requests must be submitted at least 3 days prior to the scheduled service.

  • Cancellations made less than 3 days before the appointment may not be eligible for a refund or rescheduling.

  • No-shows will be treated as a cancellation without refund.

  • We reserve the right to cancel or reschedule classes due to unforeseen circumstances and will notify clients promptly.

5. User Responsibilities and Health Declaration

  • Clients must provide accurate and truthful information when registering and inform instructors of any health issues or injuries prior to participation.

  • Participation is voluntary and at the client’s own risk.

  • Clients agree to follow instructor guidance and not to perform any exercises beyond their physical capability.

6. Liability and Indemnity

  • PKB Pilates, its employees, and agents are not liable for any injury, loss, or damage sustained during participation in our services, except where caused by our negligence.

  • Clients agree to indemnify and hold harmless PKB Pilates from any claims arising out of their participation.

7. Privacy and Data Protection

  • Personal data is collected and used in accordance with our Privacy Policy.

  • We are committed to protecting client privacy and securing personal information.

8. Intellectual Property

  • All content, materials, and branding related to PKB Pilates are the property of PKB Pilates and may not be used without written permission.

9. Governing Law and Jurisdiction

  • These Terms and Conditions are governed by the laws of West Virginia, USA.

  • Any disputes arising will be subject to the exclusive jurisdiction of courts located within West Virginia.

10. Changes to Terms

  • PKB Pilates reserves the right to update or amend these Terms and Conditions at any time.

  • Continued use of our services after changes constitutes acceptance of the updated terms.